From separate emails to one clear returns portal

How the return process works with StoreLinkr

With the StoreLinkr return portal, every return process runs smoothly — for you and your customer. Here's how it works:

1. Customer reports return

   Customers enter their order number and email address via your white-label return portal. They choose which items they want to return and enter a return reason for each item.

2. You assess the return request

   In the dashboard, you can immediately see which returns have been registered. You can approve, reject or add comments for extra clarity.

3. Scan return upon arrival

   As soon as the package arrives, simply scan the order number or item. The return is automatically marked as received.

4. Insight & reporting

   You can see at a glance how many returns there are, what the reasons are and which items are returned most often. Ideal for improving your offer and service.

Why a returns portal is essential for growing webshops

A professional returns portal is no longer a luxury. It is a must-have for every growing webshop. It offers customers a clear and familiar way to register their return shipment, which leads to higher customer satisfaction and more repeat purchases. At the same time, as an entrepreneur, you streamline your returns process, reduce error-prone manual handling and maintain an overview via one central environment. And with our scan function in the StoreLinkr app, you can process returns at lightning speed as soon as they arrive in your warehouse.

Give your customers control, without you losing overview

With the StoreLinkr returns portal, you offer customers the freedom to easily register their returns themselves. They choose the reason, upload a photo and track the status - all in your own white label environment. In the meantime, you as a webshop owner remain in control: you approve returns, track the progress and process incoming packages immediately by scanning them with our mobile app. In this way, you combine customer convenience with maximum control over your returns flow.